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Services & Repairs

Our goal is to minimize production downtime by providing you with prompt and reliable on-site services. Please talk to us so that we can organise for one of our Field Service Engineers to attend your site as quickly as possible.

Benefits

Our field services provide the following advantages:

  • Factory trained specialists
  • Factory authorized parts to maintain warranty
  • Utilize state-of-the-art test equipment
  • Quick response time
  • 8am - 5pm support
  • Field service warranty is 6 months
Services Offered
  • Repair
  • Start-up assistance
  • Preventative maintenance
  • Emergency breakdown service
  • Product life expectancy analysis
  • Product retrofits/upgrades
  • Training
  • Exchange Products
After Hours Emergency Services

Perfect Hightech provides the following services:

  • Technical phone assistance
  • Onsite field service
  • Parts shipment


If you need after hours service, please do either of the following:

  • Call Ayar on +61 433587865
  • Send an email to ayark@perfecthightech.com.au
Contact Field Service
 
Phone: +61433587865
Fax: (612) 9822 1495
Hours: 8:00 am to 5:00 pm (AEST) - Monday to Friday
 


Send Us Your Field Service Request

Before You Call...

Please have as much of the following information available:

  • Complete model and spec number of unit
  • Serial number
  • Failure information (fault and alarm codes, descriptions)
  • Application product is used on
  • Length of time in service
  • Time of occurrence
  • Machine repair history prior to failure